FAQs

What types of repairs does Ugly Phones perform?

We repair broken screens on iPhones, iPads and most Android phones. Apple® phones can be repaired in store and on demand. iPads and Android repairs are repaired in store and on demand as well.

How long does a repair take?

iPhone repairs usually take 15 mins or less! iPads normally take half the day and most android phones take a few hours.

Does the repair come with a warranty?

All of our parts come with a 6 month limited warranty. We are not responsible for accidental damage done to a device after a repair. Water damage will also void the warranty on the repair.

Will I need to provide my passcode?

For full testing on your repaired device, we will need your passcode. If you do not want to provide your passcode, you can accept partial testing.

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